CERN’s Communications Strategy for 2017-2020

These pages outline the four-year communications strategy for CERN, to cover the mandate of the current Directorate.

In any organisation, the role of communications is to plan strategically, in order to enhance the organisation’s ability to operate and achieve its strategic goals. Through communications, an organisation manages and sustains relationships with key audiences and takes responsibility for its reputation.

An inclusive strategy for the core CERN organisation

Communications consists of the dissemination of information by a variety of specialists and generalists in an organisation. So it is that many people communicate about CERN, for different reasons, in many different ways and using different media. The strategy described here does not concern itself with all these strands of communication, but rather with the main pillars of strategic communication that CERN should deliver and employ its resources in. It is thus a strategy for the core CERN organisation, rather than its collaborations (experiments), member states or users (individuals and institutes). Nevertheless, these are often both targets for and partners in CERN’s communication, and thus are crucial participants in its development.

The strategy encompasses both internal and external communications and is underpinned by CERN’s scientific and operational goals for 2017-2021, as defined in the CERN Medium-Term Plan and in the European Strategy for Particle Physics. It has also been informed by the results and recommendations of an independent study carried out by an external partner and, crucially, by input from CERN departments, communication and outreach teams of the CERN experiments collaborations, EPPCN (European particle Physics Communication Network) and IPPOG (International Particle Physics Outreach Group).

The Education, Communications and Outreach (ECO) group within the International Relations sector will lead on the development and execution of the strategy, in close collaboration with CERN management, departments and all internal stakeholders.

The 2017-2020 CERN Communications Strategy was approved by the CERN Enlarged Directorate in February 2017.


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